Ambassador Programme – T&C’s

Eligibility – Membership is only available for individuals who are Personal Career Management clients and have purchased coaching hours or had a programme bought for them by their employer or previous employer.

Term –Membership is for a minimum of 12 months on a 12 month rolling term payable by monthly instalments

Renewal and NoticeYour membership will automatically renew at the end of each 12 months unless notice is given via email to at least 30 days before the renewal date. If notice is not received membership will automatically renew for a further 12 months. Should membership rates change you will be notified with at least 60 days before your renewal date.

Cancellation or payment failure – In the event that the correct notice to cancel is given, instructions will be sent to cancel the Direct Debit. In the event that a payment fails or any payments are refunded by the bank,  you will be notified and have 7 days to reinstate payments otherwise all payments will be due and immediately payable. In the event that membership is cancelled within any 12 month period all monies due during that period are still payable.

Extension of original hours which would expire after three years – If membership is taken out within the first three years of the original coaching programme, any unused hours will remain usable provided all 12 monthly membership payments are made and membership is active at the time of use. In the event that membership is cancelled, all hours will immediately expire from the original programme that have not been used.

Annual extra hour – The extra hour of coaching will be added to your client hours at the start of each 12 month cycle. No refund for hours will be made in the event of membership being cancelled within each 12 month period. Once membership is cancelled all unused hours expire.

Refer a friend – Refer a friend has it’s own terms and conditions. If you are not already an Ambassador and refer a friend, you will get Ambassador Membership for a year and be asked to complete the Direct Debit form at the end of your first year of membership. If you are already a member, your membership will continue until 12 monthly payments have been made and then we will ask you to cancel the Direct debit and the following year will be free. You will be free to use the extra hour of coaching from the Refer a friend offer immediately.

Preferential rates – When adding hours on to your original programme you can upgrade to a larger programme by simply paying the difference and getting the extra hours. These extra hours are usually at a reduced rate compared to a shorter programme hourly rate. After 18 hours you will also get a further preferential rate on extra hours from the price list at the time of purchase.

Offers – Offers will come through Personal Career Management and your details will not be shared with any third party as per our Privacy Policy.

Personal Career Management reserves the right to withdraw the programme at any stage for whatever reason giving at least 30 days’ notice.

Variance These terms may be varied from time to time and the latest version will always be found here.

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